These are very challenging times for all of us. We wanted to share some precautions that we are taking to protect your health and that of our staff.
Cleaning and Sanitation:
We have implemented aggressive cleaning protocols throughout our facility to protect both our patients and employees. Your safety and health is our number priority.
When calling our office for an appointment, we will be asking you additional questions to triage if you have any respiratory issues including cough, congestion, shortness of breath, difficulty breathing, ear pain, fever, or sore throat. If you answer yes to any of these questions, you will be transferred to a triage nurse to evaluate if you are high risk. We appreciate your patience during this period as we realize this will take additional time in scheduling an appointment but will benefit everyone involved.
High Risk Patients:
High risk patients will be seen in a tent we have set-up at our entrance. You will be asked to wait in your vehicle when you arrive, call and let us know you have arrived, and a staff member will come to you when we are ready to see you. These patients will receive a thorough evaluation and any testing that is deemed appropriate based on what we find. This will protect our other patients and staff not directly involved in your care.
We are encouraging our healthier patients to take advantage of our virtual visits, if clinically appropriate, to avoid coming into the office. Your provider can perform this visit using your computer or smart phone as long as you have a camera and microphone. The process is very user friendly and we have received many positive comments about this new service. Your smart phone must have a forward-facing camera and you will need to download the MyPrivia app form the app store.
Thank you for your patience during this period and we look forward to taking care of you and your family. Please feel free to call our office if you have any questions.
Wishing you good health.
ACFM Providers and Staff